Jose Gutierrez has just returned home to Colombia when he's kidnapped. Since kidnapping is a big business in the country, the Gutierrez family thought they were prepared but their insurance won't pay the ransom after all. With the kidnappers getting impatient, the family brings in a team of hostage negotiators but time is running out. Colombian-born Negret knows the situation but he overstuffs his story with a number of subplots that lessen the tension. English and Spanish with subtitles.