I loved the story in this movie. It was heart breaking when he finally got that soldier's casket to his hometown and met all of the people who knew him...wow. But everyone at every airport and stop along the way acting as if they all knew he was there to deliver a dead soldier ...??? That just isn't realistic.
Based on a true story, this movie is at times heavy-handed in its approach to the story. Yet Sandra Bullock brings a warmth and conviction to her (now Oscar-winning) role. Worth renting, perhaps not owning.